QUALITY POLICY
Sapec Terminais Portuários S.A., as an operator in the area of “Cargo Handling of Bulk and Packaged Goods, assumes the quality of the service it provides, the preservation of the environment, the safety of people and facilities as well as ships and port operations as strategic factors of the its development.
In this context, it ensures a quality management system planned and developed with the participation of all its employees and with the following principles:
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Customer satisfaction, responding quickly and flexibly to their needs, meeting their requirements and expectations;
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Develop partnerships with suppliers and their integration into the value chain;
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Promote the personal and professional development of employees, thus improving their performance within the structure;
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Contribute to generating value for shareholders;
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Integrate risk-based thinking into the organization’s management;
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Encourage the development of good environmental practices;
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Consider the importance of your activities in the agri-food chain;
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Comply with legal requirements and other applicable requirements.
Sapec Terminais Portuários S.A. considers the above principles to be fundamental for the fulfillment of its strategic objectives and purposes, promoting the continuous improvement of its management system.
October 18, 2022